All items are shipped within 24 hours after the purchase is made and most of the time even sooner (working days only). We deliver all parcels by express courier and customer will be informed the Air waybill number for your tracking the status of items. The deliveries are made between 9am to 5pm on weekdays.
How long will it take until I receive my order?
We ship via our own delivery fleet and several deliver all parcels by express courier. If you order by 4 pm on a business day, you will receive it in 2-3 business days and 3-5 days in up-country. We do not yet guarantee overnight shipping, although many areas of the country will receive their orders the next day.
** For Word wide, We delivery via DHL Express.
** For certain districts, islands or provinces delivery may take 1-2 days longer due to difficult routes.
How do I track my order?
When your order is shipped you will receive an email with the shipping and tracking details.
- Domestic - Thailand Post (EMS): http://track.thailandpost.co.th/tracking/
- Domestic - Kerry Express: http://th.ke.rnd.kerrylogistics.com/shipmenttracking/
- International - DHL Express: http://dhl.co.th/en/express/tracking.html/
** If the package does not arrive at your door but the shipping status shows "Delivered" please check if your neighbors or building manager might have signed for it.
** If there are any shipping and delivery enquiries please contact customer services via telephone or email.
Our shipping rates depend on the styles of shoes you are shipping. We do have a shipping calculator on the site that you can use before your payment To use the calculator, all you would need to do is add the item(s) you would like to your shopping cart and then click on your shopping cart. Then you’ll enter in your country information and click the “Get a Quote” button and it should give you a shipping price. We deliver all parcels by DHL Express and customer will be informed the DHL tracking number for your tracking the status of goods.
Estimated delivery lead time from Thailand to
- Asian: 4 - 6 days
- America/Canada: 6 - 8 days
- Australia: 6 - 8 days
- Europe: 6 - 10 days
We will deliver your order within 2 business days. After received your order and your payment is authorized and verified, it can still take up to two business days to process your order in our warehouse. Business days do not include weekends or holidays.